Bradley Martin

Over 15 Years Experience Enhancing Organizational Profitability

Vendor Management • Strategic Sourcing • Contract Negotiations

A dynamic, assertive, aggressive, goal-oriented business professional and manager with an excellent track record of successful vendor management, contract development, and strategic sourcing including the negotiation and administration of multi-million dollar accounts within the Internet, Telecommunication and Finance fields.

Vendor Manager, Contract Negotiator and Strategic Sourcing expert with incisive skills in identifying opportunities, needs, requirements and issues.  Negotiates and collaborates with C-level executives.  Exceptional skills in developing meaningful service level agreements to appropriately address contract and regulatory obligations.

Bradley employs superior business communication and rapport-building skills with clients and reports.  He is highly effective in resolving disputes and solving operational problems.  He demonstrates professional strengths and skills in contributing to positive organizational economics and vitality.

 Strategy Planning and Sourcing

 Procurement and Vendor Relations

Effective Business Communication

Contract Management Lifecycle

Business Acumen in Finance and Operations

Service Level Agreement Analysis and Metrics

§   Adept at providing business support through the comprehensive negotiation of commercial terms to meet the needs of Information Technology, Operations and Finance teams.

§   Ability to focus business units on performance obligations and develop effective vendor SLAs.

§   Highly effective leader of diverse staff both direct and indirect reports across multiple time zones.

Union Bank, N.A., Los Angeles, CA

Vendor Compliance Manager, VP 2010 to Present

§   Oversee the Vendor Risk Management roles and responsibilities across Global Treasury Management as the primary Subject Matter Expert and Escalation Point.

§   Set vendor negotiation strategies for eCommerce and Commercial Product as the lead contract negotiator.

§   Managed and train staff to ensure proper appraisal of risk with accurate reporting to senior executives of any significant risk exposures

§   Successfully negotiated eCommerce services and applications to bring Web 2.0 methods on-line such as email and mobile alerts, including live-chat service, all uniquely challenged given current regulatory pressures.

§  Reduced risk of regulatory findings by establishing, electronic filing processes, creation of a month due diligence life cycle report, and a comprehensive documentation tracking program

§  Improved product performance by establishing monthly metrics and vendor monitoring programs to enforce service level agreements and contract obligations

§  Lead multiple negotiations to procure vendor services and applications ensuring legal protections are met and service level agreements are adopted with aggressive remedies applied.

Union Bank, N.A., Los Angeles, CA

Contracts Manager and Lead Negotiator, VP 2008 to 2010

§   Lead complex high risk contract negotiations from Request for Proposal (RFP) through contract execution.

§   Negotiated telecom contracts with RBOCs securing over $6MM in savings and ensuring technology upgrade paths to support VoIP adoption by the enterprise.

§   Secured $1.3MM savings by leading project team through accelerated product benchmarking for hardware and software purchase for branch-level Item Processing.

§   Lead the development and creation of complex statements of work in support of Tier 1 outsourcing of Trade and Letter Credit dispensation resulting in $2MM savings and dramatically reducing regulatory exposure costs.

§   Negotiated International reciprocal Cash Management solution with Tier 1 bank; saving greater than $500,000 and increasing the revenue value of a critical retention tool for Global Treasury Services.

§   Act as escalation point across the full portfolio of contracts and relationships managed with a focus on IT and Telecom services.

EarthLink, Inc., Pasadena, CA

Senior Vendor and Project Manager, 1999 to 2007

§   Negotiated contracts for network services and specialized high-tech hardware and software, with a primary focus on Telecom, Internet, and VoIP product sets.

§   Lead strategic sourcing team to identify and procure VoIP hardware, software and services resulting in development, deployment and launch of EarthLink’s consumer VoIP product sets in a 9 month time period.

§   Brokered a contract buyout and source code purchase of the VoIP provisioning application; securing an immediate $500,000 savings and ensured the continued reduction in operating costs.

§   Negotiated and Managed Tier 1 consulting contracts in support of IT Outsourcing and Project Management Outsourcing.

§   Created base service level agreements fro private line, transit, and managed modem services that resulted in an increase in quality and cost savings across all product sets.

§   Managed disputes resulting from short falls, credits and over payments.

§   Took a $2.1MM shortfall and created a $150,000 benefit for the company.

§   Successfully implemented measures that resulted in greater than $100MM savings for the company.

§   Served as a Subject Matter Expert, providing support for IT, Operations and Finance teams.

Network Access Analyst, 1998 to 1999

Technical Administrator/Quality Assurance, 1997 to1998

Customer Support Representative, 1996 to 1997

Azusa Pacific University, Azusa, CA

B.A. English Communication, Applied Communication, 1993

Technical, Management, Finance, Telecom Negotiation Training, In-house EarthLink, Inc.

BSA/AML, Business Ethics, and various Regulatory Certifications: Union Bank, N.A.

bradley@bradleymartin.net

Phone: 626-275-2639